Conversations handled▲ +12.4%
—
last 6 months · all channels
TMSC WIDGET START … TMSC WIDGET END: one <div> + <style> + <script>, no dependencies (vanilla JS + SVG). A mini model of our Customer Support Copilot: incoming requests (email / chat / WhatsApp / in-app) → AI reads the conversation → detects intent and tone → finds knowledge-base articles → types a grounded reply and suggests actions → auto-resolve, a draft for approval, or escalation to a person. All data is synthetic (customers, orders and amounts are invented). On open it plays an ~19-second auto tour (request → analysis → knowledge base → the reply typed live → escalation → a new chat resolves itself); any click inside the console stops the tour, ⟲ Replay starts it again. Palette and fonts follow twinmind.au (Newsreader + Inter, blue #0392fd). prefers-reduced-motion is respected.