Turn overdue invoices into cash - on a schedule.
Chasing money is nobody's favourite job, so it gets done in bursts - a batch of reminders when cash runs tight, then silence - and debtors drift to 60 and 90 days. TwinMind's credit-control AI ages every debtor against its own terms and walks each overdue account down a fixed +7 / +14 / +21-day escalation ladder - polite, then firm, then final - in your voice and on your letterhead. It reads the replies, parks a promise-to-pay, pauses on a dispute, and only pulls you in for the genuinely stuck accounts. Your DSO comes down while your inbox stays quiet. It is credit control software and accounts receivable automation we build for you, wired to the ledger you already run.
Collections, running on its own
A live view of the system reading the debtor ledger, ageing every account, and stepping each overdue invoice down the reminder ladder - promises parked, disputes paused, the hard cases handed to a person. Pause it, speed it up, or replay it.
Escalation, handled for you
Set the tone and the cadence once. The system runs every account to that playbook, every day, and only interrupts you when a case genuinely needs judgement.
Age every debtor
Outstanding invoices are aged per client against their own payment terms - current, 30, 60, 90+ days - in real time, so nothing slips through.
Escalate on a ladder
Reminders go out the day an invoice falls due and step up in tone - a friendly nudge, then firm, then final - in your voice and on your letterhead. Every account, every day, never in bursts.
Read the replies
A promise-to-pay is detected, parked and followed up. A dispute pauses that account's chase and is flagged with context. Everything is logged.
Escalate the hard cases
Only the genuinely stuck accounts are handed to a person for a live call - with the full history attached, so you step in exactly where a human belongs.
Polite, then firm, then final - automatically
Each overdue account walks the same fixed ladder on schedule, in your wording and branding. The reply decides the next move: a promise-to-pay is parked, a dispute pauses the chase, and a stuck account is escalated to you.
See exactly where your cash is stuck
Every dollar outstanding, bucketed by age and updated continuously. Hover any bucket to see the balance and what the system is already doing about it - so the money trapped on your ledger is never a surprise.
Everything the chase involves, minus the chasing
One system runs the whole receivables playbook - so the money you are already owed converts to cash days-to-weeks sooner.
Ages every debtor
Each invoice aged against its own payment terms, in real time - current, 30, 60, 90+ - so an overdue account is caught the day it falls due, not next month.
Runs the escalation ladder
Reminder 1, then 2, then 3, then final - stepping up in tone on schedule, automatically, for every account at once.
Writes in your voice
Your wording, tone and branding, on your letterhead. Most recipients can't tell a human didn't send it - they just pay on time.
Handles promise-to-pay
A promise is detected, parked with its date and followed up - so a "next Friday" is never quietly forgotten.
Pauses on a dispute
A dispute stops that account's chase immediately and is flagged to you with the context, so you handle the relationship while everything else keeps running.
One live view
Who owes what, how overdue, and what has already been done about it - one screen instead of a spreadsheet and a memory.
Autonomous, but on your terms
It chases relentlessly and consistently - but you set the rules, keep the sensitive calls, and can always see why anything was sent.
A human on the hard cases
Nothing awkward auto-sends. A person takes the live calls and the delicate accounts - the system just makes sure they land on your desk with the full history, not lost in an inbox.
Reads and writes your ledger
It reads outstanding invoices from your accounting system and writes payment promises and statuses back - your books stay the single source of truth.
Your cadence, your tone
The timing, the wording and the escalation thresholds are all yours to set. Polite for key clients, firmer for chronic late payers - your call.
Every action logged
"What have we already done about this account?" is always answerable - a full, timestamped trail of every reminder, reply and decision.
Onshore in Australia
Hosted in Australia; your debtor data stays onshore, aligned with the Privacy Act reforms.
Yours to own
You own the system and the code. Extend it, tune it, or fold it into a wider finance autopilot when you're ready.
Built from finance systems already running
Credit control is assembled from pieces already live for Australian businesses - reading email, matching payments, and answering questions over big ledgers.
Reply-reading, in production
Our inbound-email parsers already turn messy replies into structured data - the same backbone that reads a "we'll pay Friday" and parks the promise.
Payments matched, not guessed
A 16-stage reconciliation engine ties payments to invoices - handling part-payments and grouped settlements - so "paid or not" is never a manual hunt.
Invoices handled at scale
In one live deployment, 99% of supplier invoice lines are matched to the client's own item catalogue without a human touching them - the same finance-grade rigour applied to your receivables.
Live ledger, sub-second
The same engine answers questions over millions of records in under a second, so your aged-debtors view is always current, never a stale export.
Common questions
Will the reminders sound like me, or like a robot?
Does it ever contact a customer without me?
What happens when a customer disputes an invoice?
Does it connect to my accounting system?
How quickly will I see DSO move?
What does it cost?
What does accounts receivable automation connect to?
Can credit control software send overdue invoice reminders automatically?
Is this debtor management software we have to migrate to?
Bring your DSO down this quarter.
Book a free meeting and we'll show you, on your real debtor ledger, exactly what an autonomous credit-control system would recover - and what it would take to build it.
Book a free 60-minute meetingOr reach us right here, right now - talk, type or call, whichever suits you:
Live video & voice calls run 9am-5pm Brisbane; chat, the AI assistant and email are open any time. Calls are transcribed live into your chat, so everything you discuss stays right here in your messages.