one workflowmail → ERP → alerts
overnightruns unattended
exceptions onlyreach a human
Mail is read, documents are extracted and booked into the ERP, reports are built and validated, and the right person is alerted - automatically, overnight, with humans kept exactly at the judgement points.
Each piece is automated somewhere - mail rules, ERP macros, report schedules - but a person still carries the work between them: forwarding, exporting, re-keying, checking. That person is the bottleneck, and the single point of failure. When they are away, the back office slows to their return date.
We wire the pieces into one workflow: mail is read as it arrives, documents are extracted and booked into the ERP, reports are built and validated on schedule, and the right person is alerted when - and only when - something needs judgement.
The building blocks are the systems on this page: the invoice reader, the reconciliation engine, the reporting layer, the briefings. The autopilot is what happens when they stop being separate tools and start being one process. Humans stay at the decision points; the shuffling between systems disappears.
Wherever documents, decisions, checks or follow-up slow a team down, the same engine applies. A few of the shapes it takes:
Situation. Costs, stock and margins are spread across ERP, spreadsheets and supplier data.
What we build. Live cost intelligence, large catalogues and reports that open in seconds.
Situation. Invoices, statements and ledger checks still need too much manual handling.
What we build. AI reads, matches and flags what needs review, while people approve key steps.
Situation. The numbers exist, but not in one place your team can trust.
What we build. We connect the sources and make reporting askable in plain English.
Situation. Staff lose time copying details, checking forms and tracking due dates.
What we build. Systems extract, check, draft and remind, with approval before submission.
Situation. Unpaid invoices, promises and customer notes sit across too many places.
What we build. Follow-up can be tracked, drafted and escalated without losing context.
Situation. Teams repeat the same checks across systems, chats, tickets and files.
What we build. AI systems handle the routine steps and wait where judgement is needed.
Situation. The business runs on ageing software, macros and workarounds that only one person understands.
What we build. Custom software built around your process, with AI added where it pays.
If your back office is a chain of small automations held together by one busy person, we can wire it into a workflow that runs itself - and keeps your people where judgement matters.
Best for · SMEs with a lean back office, multi-entity groups, operators drowning in glue work
We start with a fixed-scope AI Opportunity Audit: we map where the hours and the risk actually are, then show you the one or two systems worth building first.
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